Degraded Connectivity with myPOS Devices

Incident Report for myPOS

Resolved

This incident has been resolved.

Posted Aug 19, 2026 - 08:20 UTC

Update

We are continuing to monitor for any further issues. Should you experience such, please switch the network connectivity of your myPOS Terminal to WiFi in order to continue acquiring successfully.

Posted Aug 19, 2026 - 07:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2026 - 07:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 19, 2026 - 07:08 UTC

Investigating

We are currently investigating this issue.

Posted Aug 19, 2026 - 06:35 UTC

This incident affected: POS device payments.