Bancontact acquiring transactions are being reversed

Incident Report for myPOS

Resolved

This incident has been resolved.
Posted Feb 16, 2025 - 04:34 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 16, 2025 - 01:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2025 - 01:43 UTC

Investigating

We are currently investigating this issue.
Posted Feb 16, 2025 - 01:29 UTC
This incident affected: POS device payments.