Some of the acquiring transactions are being declined

Incident Report for myPOS

Resolved

This incident has been resolved.
Posted Feb 18, 2025 - 14:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 18, 2025 - 12:57 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 18, 2025 - 12:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 18, 2025 - 12:26 UTC

Investigating

We are currently investigating this issue.
Posted Feb 18, 2025 - 12:09 UTC
This incident affected: POS device payments.