Degraded Connectivity with myPOS Devices
Incident
Report for myPOS
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented, and we are currently monitoring the system as traffic levels continue to increase. We will continue observing the situation to ensure that services remain stable.
Update
We are continuing to work on a solution to this issue.
In the meantime, you can connect your POS device to a Wi‑Fi network. Alternatively, you can use the myPOS Glass app, available for iOS and Android - note that different fees may apply based on the selected plan.
In the meantime, you can connect your POS device to a Wi‑Fi network. Alternatively, you can use the myPOS Glass app, available for iOS and Android - note that different fees may apply based on the selected plan.
Update
We are continuing to work on a solution to this issue.
In the meantime, you can connect your POS device to a Wi‑Fi network. Alternatively, you can use the myPOS Glass app, available for iOS and Android - note that different fees may apply based on the selected plan.
In the meantime, you can connect your POS device to a Wi‑Fi network. Alternatively, you can use the myPOS Glass app, available for iOS and Android - note that different fees may apply based on the selected plan.
Update
We are continuing to work on a fix for the issue.
In the meantime, please be advised that you can connect your POS device via Wi‑Fi. Alternatively, you can download the myPOS Glass application, which is available for both iOS and Android devices.
In the meantime, please be advised that you can connect your POS device via Wi‑Fi. Alternatively, you can download the myPOS Glass application, which is available for both iOS and Android devices.
Update
We are continuing to work on a fix for the issue. In the meantime, please be advised that you can connect your POS device via Wi-Fi.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating this issue.
Identified
We are currently investigating this issue.
This incident affected: POS device payments.