Some of the acquiring transactions are being reversed

Incident Report for myPOS

Resolved

This incident has been resolved.
Posted Jul 16, 2025 - 16:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2025 - 15:48 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 15:24 UTC

Investigating

We are currently investigating this issue.
Posted Jul 16, 2025 - 15:10 UTC
This incident affected: POS device payments.