Some transactions are being declined

Incident Report for myPOS

Resolved

This incident has been resolved.
Posted Apr 10, 2025 - 07:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2025 - 06:46 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 10, 2025 - 06:41 UTC

Investigating

We are currently investigating this issue.
Posted Apr 10, 2025 - 06:31 UTC
This incident affected: POS device payments.