Third part cloud provider issue

Incident Report for myPOS

Resolved

The issue with our Cloud provider has been resolved. We thank you for your patience while the service was restored.

Posted Sep 04, 2025 - 11:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2025 - 08:47 UTC

Investigating

We have experienced issues due to a third-party cloud provider outage affecting Eastern Europe countries. Starting from 10:10 AM EEST. The issue was resolved at 11:13 AM EEST.

Posted Sep 04, 2025 - 08:29 UTC

This incident affected: myPOS Glass payments, myPOS Website, myPOS Mobile Apps, and Customer Service.