Issue with the acquiring transactions

Incident Report for myPOS

Resolved

This incident has been resolved.
Posted Jul 21, 2025 - 12:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2025 - 12:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 21, 2025 - 12:04 UTC

Update

We are continuing to investigate this issue.
Posted Jul 21, 2025 - 11:32 UTC

Investigating

We are currently investigating this issue.
Posted Jul 21, 2025 - 11:19 UTC
This incident affected: POS device payments, myPOS Glass payments and Online payments (Online checkout, Payment tag, Payment request).